Having problems with your Dell Latitude D420 Notebook ?

Restoring a dell latitude d420 to factory defaults

\015 I'm trying to restore a friend of mine's laptop to its defaults by way of the ctrl+f11 trick, it however isnt working for me. i dont know if i am not hitting it at the right time, or if its kinda luck when it actually works or what. i'm pressing it at the very first dell boot screen where it also gives the option for f2 for setup and f12 for the boot menu. its a new enough computer that it should have the restore partition on it. my main question is, if i cant get that to work, i have a windows xp disc but no drivers disc for it. do i need to call dell to get them to send me a disc with its drivers or will the xp disc be sufficient enough to handle it. i'm also unsure if i will be able to get the disc from dell since it isnt my computer and she actually bought it from someone else as well. any help is appreciated.\015

Answers :

Hi,\015\012
\015\012This is true that you need to press the right buttons at the right time or else it will not work. \015\012Please make sure no changes have been made to the computer and its Hard Drive.\015\012Follow the instructions as under:\015\012\015\012
    \015\012
  1. Make sure the laptop is properly turned off.
  2. \015\012
  3. Connect the AC adaptor and turn on the laptop
  4. \015\012
  5. Immediately press the "Ctrl" key and while keeping it pressed start tapping (keep hitting) the "F11" key you should get the Restore screen with various options to restore and repair the computer.
\015\012Hope you find this solution helpful.\015\012
\015\012Thank you for choosing Fixya
I still can't get that right. By tapping "Ctrl + f11" it just open the windows normally.
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