Having problems with your Dell Inspiron 530 Desktop Computer ?

CD/DVD stoped working

\015 My Dell inspiron 530 is less than two years old and and out of nowhere my CD/DVD drive stops working. I can see the eye turn on and hear the disk turn and the blue light flickers but that's all it does. Please help\015

Answers :

Go to device manager, and uninstall the cd/dvd driver. Then follow the steps below,
  1. Click Start, and then click Run. \015\012
  2. In the Open box, type regedit, and then click OK. \015\012
  3. In the navigation pane, locate and then click the following registry subkey: \015\012HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E965-E325-11CE-BFC1-08002BE10318}\015\012
  4. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7. \015\012
  5. On the Edit menu, click Delete. \015\012
  6. When you are prompted to confirm the deletion, click Yes. \015\012
  7. In the right pane, click LowerFilters. \015\012
  8. On the Edit menu, click Delete. \015\012
  9. When you are prompted to confirm the deletion, click Yes. \015\012
  10. Exit Registry Editor. \015\012
  11. Restart the computer.
Optical drives, and especially DVD drives, have to work with extremely close tolerances (millionths of an inch) and considering the speed with which they are made and how little we pay for them, it's a wonder that they work at all.\015\012
\015\012You might try buying an inexpensive cleaning kit (generally under $10 US) but I've had mixed experience with them and have most often had to replace the drive to restore function.\015\012If you are lucky, it is only the lens that is a tad dusty.\015\012
\015\012Good luck-
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