Having problems with your Dell Inspiron 1545 Notebook ?

Problems after 6mths of purchase!!!!!

\015 I bought my lapto from pc world about 6 mths ago but already i am experiencing problems!! Firstly my left mouse button kept sticking now it is completly broken,and secondly i have a message bubble keep popping up saying my battery is nearing the end of its life. Surely i shouldnt be experiencing these problems so soon??? What do i do? Take it back to pc world or contact dell? Also should i have to pay to get the problems fixed?\015\012 Someone please help me!!!!\015

Answers :

Hello Mate,\015\012
\015\012You don't to worry that much, as you said your laptop is only 6months old which means it's still under warranty. the warranty terms usually means that in hardware issue is under warranty but any software issue like windows or office or any other software is not included in the warranty.\015\012
\015\012you should never ask the manufacturer for a repair, they will tell to get in touch with your reseller. so my strong recommendation is to take your pc back to pc world and don't forget to take the warranty paper or the ticket proving that the laptop is still under warranty otherwise there is no proof.\015\012
\015\012Good luck my friend and let me know if you need any help.\015\012
\015\012Best Regards,
Firstly, the mouse button sticking and then not working is a defective button on the palmrest board and should be covered under manufacturers warranty for parts defect. The battery losing its charging ability may be bad or defective cells in the battery itself. Your laptop has a service tag on the bottom, contact dell support, give them that tag number and look at your warranty information from Dell and the store where you purchased the device. Below are links to various Dell Customer Service pages..
Repair Help & Product Troubleshooting for Dell Inspiron 1545 Notebook

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