Having problems with your Dell Inspiron 1501 Notebook ?

Cannot get past the Welcome screen. Must turn computer on and off about 5 times before user menu comes up. Also getting messages regarding battery and power cord incompatibility. I HAVE ORIGINAL EQUIPMENT! Why would there be an incompatibility?


Answers :

The power cord to the system uses a sensing pin (Small wire in center of the plug) to ID the AC adapter. If the pin is broken or bent, then the system cannot ID the Adapter. If the adapter is intact then the issue is the power connection on the motherboard.

In either case, if the system doesn't ID the adapter the battery charger is disabled.

If available, try a different Dell D-Series adapter. If no change, then replace the motherboard.
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