Having problems with your Dell E228WFP LCD Monitor ?

DELL E228WFP turns off while the computer is still on.

\015 After 7 minutes of so my screen turns black like it turns off. The power button on my LCD is green which means its still on. I then push the power button to turn off, which it does and after a few seconds I Then turn it back on and my LCD is on now. This happens every 7 minutes. What can I do from this happening again?\015

Answers :

1st what operating system are you using if you are using Windows right click on the home desktop and click properties then click on the Screen saver Tab then make sure you dont have a screen saver on that turns your screen off after a while or if you have power saving on your moniter which will causse your moniter to turn black after a while to try save power.
There are two ways you can determine the cause of this issue first,
see if the problem happens when you have the monitor plugged into a different system, if you don't have the same problems or any problems it is probably a software related issue.

If the issue is software related, it more than likely is due to a video driver that is having problems inside of windows, and I wouldn't doubt that the video card is an ATI Card. What you want to do if you know how to is,

1)Uninstall the video driver by going to the device manger, and then go to add/remove programs and remove the catalyst control center or if you have another brand of card remove that utility, when uninstalling the video driver select the option to delete the driver from the system if possible. Some times what will happen is as soon as you either uninstall or restart the computer the old video driver will install. In that case your just going to have to download and install the latest video driver from the manufacture's website.

2)If you have a dell system and the video card is onboard, usually a Intel GM95/GMAXXX, then you want to go to the website to update that video driver, if you have a nvidia card or a ati card then what you want to do is go to the manufacture's website usually nvidia.com or ati.com and download the latest video driver.

3)One more thing you can test out is run the dell built in diagnostics, if you have a laptop you can access it by turning off the system and the pressing the "Fn" key to the of the space bar and then the power button at the same time untile the system turn's on and you'll see a diagnostic boot selector or a psa is loading. If you have desktop you can access the diagnostic from either the drivers and utilities disc or when you see the dell screen when the computer loads up press "F12" repeatedly for about 5-10 seconds and that will load up a one time boot menu and then select the option for dianostics or onboard diagnostics. **Basically what you are trying to do is see if the problem happens outside of windows in the diagnostics and there are also diagnostics that will test the video test.

If the PSA test's pass then when it asks you "Do you want to run the remaining memory test?" press "N" for no and then it will load into the 32bit diagnostics, after which select "Test System", then "Custom Test" after it loads and the select "Video" on the left hand side and then click run test's to see if you will get any type of error.

**It is not very likely that if two monitors in a row will be faulty, and most likely indicates that the issue is software related.
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