Having problems with your Dell Dimension 4700 PC Desktop ?
Cd drive doesn't work
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\015 When I click my CD drive in device manager I get this message.Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)My DVD drive is also undetectable.\015
Open the Registry Editor: Click on Start, select the option Run. Type "REGEDIT" it in Run and press the Enter key.
\015\012Locate the UpperFilters value under the following key in the registry:
\015\012On the Edit menu, click Delete, and then click OK.
\015\012Locate the LowerFilters value under the same key in the registry:
\015\012On the Edit menu, click Delete, and then click OK.
\015\012Quit Registry Editor.
Then, restart your Computer to take effect the changes.
This should resolve the issue.
However, you may have re-install the CD/DVD Driver from the Device Manager (if the issue persists after deleting the Registry value).
CD/DVD Drivers are Operating System generic Drivers; it will be installed with the Operating System. You may reinstall the CD/DVD Driver from the Device Manager. Please go to 'Device Manager' and right click on the 'CD/DVD' Drive icon and select 'uninstall' and restart the Computer. When the Computer restarts, the Operating System will install the default CD/DVD Drivers to resolve the issue.
You may also check these link for more information about the issue.
\015\012Also, on the back of each CD/DVD drive are three "pairs" of pins,
\015\012labelled MA(ster), and SL(ave), and C(able)S(elect).
\015\012Confirm that both drives have a jumper at the CS position,
\015\012or move the jumpers so that one drive is at the MA position,
\015\012while the other drive is at the SL position.
\015\012You must avoid setting _BOTH_ drives to 'MA' or _BOTH_ to 'SL'.
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