Having problems with your Dell Dimension 3100 PC Desktop ?
My customer is a customer of aol... however, I am
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\015 My customer is a [email protected] She is unable to get into my website www.keepstreet.com. How can I unblock this problem?\015
\015\012Unfortunately there are lots of configuration problems. Ideally she should contact AOL tech support who will guide her through ther Step-By-Step programme used to resolve such matters...
\015\012However, a few things she can try
\015\012Make sure she has latest Browser Version
\015\012In Internet Explorer (IE)
\015\012get her to go to the Tools Menu->Internet Options
\015\012Delete Cache, Cookies and History
\015\012Restart browser - did it work?
\015\012Does she have Semantic software installed? If so - uninstall it!
\015\012Does she have a firewall installed? Is IE listed as software in the accepted list?
\015\012She may be victim to some malware -
\015\012Install Adaware and HiJack this
\015\012Has she Anti-Virus software? If not install Avast!
\015\012Is she using a link - maybe it is typed incorrectly?
\015\012Is she getting an error message? If so - it can tell you what the problem is
\015\012Is she able to access other sites?
\015\012Have you checked your Server logs - they can tell you if she is being refused by your server?
\015\012If this has helped you at all - please vote!
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