Having problems with your Dell A525 Computer Speakers ?

No sound from Subwoofer. Traced fault to subwoofer volume control after checking solder joints on switch pcb. Sprayed switch lubricant into the switch which helps. Where can I obtain parts for the A525 (namely the subwoofer volume switch/pcb assembly)?


Answers :

You can't get an original part unless you find a system on eBay or somewhere similar and take the part from it. Computer companies buy these speaker systems from other manufacturers, and treat them as just one big part. Under warranty they simply replace the entire unit. No components are offered (other than the wall-wart AC adapters when used). I went through this with Compaq/HP and Dell when I worked in service for a big retailer. Most people just buy a new system when theirs goes bad out of warranty.

Now, if you're like me (and I know you are since you're asking), you don't like to throw anything away if it can be fixed. Since this is the subwoofer, it's probably going to be on the floor or otherwise out of sight. So another possible repair is to get a replacement control with the same value as the original, solder some leads onto it, tack them to the pcb pads of the original, and just let the replacement hang out the hole where the original came through. Or you can be a little more ambitious and mount the new control properly, then wire it to the pcb.

Good luck in the repair, and thanks for using Fixya!
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