Having problems with your Compaq Presario V4000 Notebook ?

Windows xp pro keeps rebooting after loading mup.sys

\015 Normally I would put the recovery disk in and go into the xp console or even just reformat but... the dvd drive isn't recognised in the BIOS - a common problem with these laptops. I tried hooking up the laptop hd to my pc but my pc doesn't recognise the drive in windows. I've tried all combinations with the jumper switches, so I'm pretty much out of ideas. I really need to try and get some photos off the hd. Any help would be appreciated\015

Answers :

Can you boot into safe mode? If not then the reason it continually reboots may not be software. I've seen a number of laptops that exhibit the behavior because the CPU is overheating. Intel CPU's shut themselves down before they burn up. If you're comfortable opening the laptop you might try cleaning out the CPU cooling system. They tend to get clogged up with dust so that there is no airflow to cool the CPU.
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