Having problems with your Compaq Presario R3000 Notebook ?

Unable to boot - A different problem...

\015 Hi, everyone.\015\012\015\012I've encountered a problem with my laptop and I'm unable to find the solution - I need your help!\015\012\015\012Here's the problem. I turn on the Presario R3000 - everything is working. Then I come to the page where it explains that the laptop shut down due to.......(various reasons including a change in software / hardware etc).\015\012\015\012You have a number of options, including start windows normally, start windows from your last known configurations that worked, safe mode etc etc.\015\012\015\012Everytime I attempt to start windows using 'last known configurations that worked' the screen goes dead. Whenever I choose any of the remaining options, the laptop restarts and goes back to the same page and the same process begins again. \015\012\015\012Has anyone encountered anything like this before? Any solution would be very much appreciated. I hope to hear from someone soon. Thank-You.\015\012\015

Answers :

Hello,
I had this same problem with my R3000. If you select one of the options that will show you line by line what it is doing during startup, you will see that the last line shown is called (in my case) mup.sys. You will get a long path like c:\\blaw\\blah\\blahblahblah\\mup.sys If yours dose not say mup.sys, just google what it dose say. If you have the mup.sys problem, at the time there was no fix for mine. I had to do the ol' reinstall windows solution. Don't reformat, just reinstall so you can get your data off then once that is done do what ever you want! Good Luck!
Start windows normal and let sit for a while.
Repair Help & Product Troubleshooting for Compaq Presario R3000 Notebook

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