Having problems with your Compaq Presario Notebook ?

HI...since yahoo mail went down monday i cant get on any part of yahoo at all.......Why? thx Hellsvampbiker


Answers :

I don't recall Yahoo going down on Monday, but it sounds like you might have a virus that changed your HOSTS file, which is an override for websites. Here's a good way to check:
\015\012
\015\0121. Hold down the Windows logo key and press "R". A dialog box will pop up.
\015\0122. Type "CMD" without the quotes and click "OK".
\015\0123. You will see a black box appear. In that box, type "ping www.yahoo.com" without the quotes and press enter.
\015\012
\015\012It will take 5 seconds for a successful test looking somewhat like this:
\015\012
\015\012Pinging www-real.wa1.b.yahoo.com [XXX.XXX.XXX.XXX] with 32 bytes of data:
Reply from XXX.XXX.XXX.XXX: bytes=32 time=56ms TTL=57
Reply from XXX.XXX.XXX.XXX: bytes=32 time=53ms TTL=57
Reply from XXX.XXX.XXX.XXX: bytes=32 time=51ms TTL=57
Reply from XXX.XXX.XXX.XXX: bytes=32 time=53ms TTL=57
\015\012If it cannot get to yahoo, it will take about 10 seconds and look like this:
\015\012
\015\012Ping request could not find host www.yahoo.com. Please check the name and try again.
\015\012
\015\012OR
\015\012
\015\012Request timed out.
Request timed out.
Request timed out.
Request timed out.
\015\012Ping statistics for XXX.XXX.XXX.XXX:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
\015\012
\015\012If it cannot find Yahoo, navigate to C:\\windows\\system32\\drivers\\etc and look for a file called HOSTS. Rename that file to HOSTS.old. Once you've renamed the file, try to ping yahoo again. You should get a response, and you should be able to access yahoo.
\015\012
\015\012If you need more troubleshooting help (if this doesn't work) send me a message and we can try some other steps.
Repair Help & Product Troubleshooting for Compaq Presario Notebook

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