Having problems with your Compaq Presario 5716 PC Desktop ?

CD will not open Compaq 5716

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\015 I have an older model 5716 Compaq computer. It will not open the CD drive. It reports the drive is not ready. I had this problem several years ago and it was resolved by a repair that I received on an Internet website. I have forgotten how to perform the repair but it was common problem with this model series of Compaq computers. Would appreciate any help. [email protected] Thanks.\015

Answers :

Four/five year old Compaq system boards also develop leaks in some\015\012of the capacitors that cause the IDE channels to develop read problems.\015\012Look for signs of "damage" near the IDE cable connectors.
In\015\012addition, the error recovery of the Windows Setup program is, well\015\012"really bad". It can not handle CD-Rom or CD errors very well. With\015\012this type of problem you have to boot with a startup diskette and see\015\012if you can read most of the disk\015\012drive. Then create a work folder on the disk drive and copy the\015\012contents of the WinXP folder to the temp folder on the disk drive. Then\015\012run the Setup from the disk drive.
In some cases like this, you have pull out the CD-Rom drive and if it is on its own IDE cable, change Compaq's default jumper setting from CS (Cable Select) to MS (Master). Usually works a lot better.
The\015\012reason you have not had "any trouble" with the drive (that you know\015\012about) is that Windows has very good error recover, it just keeps\015\012trying, and does not tell you about problems unless there is nothing it\015\012can do to get around the problem.





Try a different CD. Can be a bad CD.
\015\012Try looking at device manager to confirm that the PC sees the drive.
\015\012
\015\012Right-click on MY Computer and select properties
\015\012Go to Hardware and select Device Manager
\015\012
\015\012Try using a CD cleaner as the laser that reads the CD is dirty.
Repair Help & Product Troubleshooting for Compaq Presario 5716 PC Desktop

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