Having problems with your Compaq PC Laptops ?

The DVD drive in my Compaq CQ60 laptop stopped working after a few months. It will no longer play DVDs, CDs or function with any information disks. I want to upgrade from Vista to the W7 OS, I have the disks, but the E drive no longer functions.


Answers :

Unfortunately the DVD drives that come with laptops are not the most robust units out there. If you haven't done so already I would remove your drive from your laptop and then reseat it. Try and use the unit. If it still doesn't work you may have a dirty lens, or a more serious issue with your laser. If you still have a warranty on your laptop I would call your support center and have them send you a new one. If you are out of warranty, you might still want to just replace the unit. The cost of having your local repair center clean your laser, (the laser cleaners available to the consumer end up doing more damage than good), and then diagnose your issue will cost you more than a replacement DVD would.
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