Having problems with your Compaq Evo N1020V Notebook ?

Cannot get Modem to dial, but tests okay

\015 I began having problems and not being able to connect to a dialup on the laptop. I tried everything and couldn't get it to work, so I got another (supposedly new) modem to replace it. The modem tests okay, but when it dials, it doesn't actually dial out. I don't know what else to do. I've deleted the com port and let it reinstall upon bringing it back up, etc., but cannot get it to work. Is it the modem or something else I don't know what to correct.Martha\015

Answers :

Tryr another phone jack in your house if you havent already. or plug in a normal telephone to the outlet your computer is hooked up to and make sure the line is good.
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\015\012Also did you recently add voice maiol to your phone line?? if you pick up the phone and it goes dt-dt-dt-dt and then gives a dialtone the delay causes the computer to not know it is reaching an outside line.
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\015\012Finally do you have technical support with the company you pay for your internet service??? they can probably help you narrow it down as well easier than us guessing online.
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