Having problems with your Compaq Deskpro EN 6500+ Model 6400 CDS PC Desktop ?

CD rom and DVD drives don't work

\015 I'm new @ using computers. Recently recieved my dad's computer because he passed away.When I booted system and tryed to play a CD in the drive a prompt said can't play no device attached. Opened tower and noticed the module below the floppy drive was sliding back and forth.I pushed it back into position like the module below and it finally began to work.But now it's not working again. How can I secure the module into place and even though it's not secured right now it seems to be in the right position but is back to not working again. It's a compaq desk pro tower model number PS7201-2C and the connector to the module is marked P5 Thank you, sincerely James Clisset\015

Answers :

It might be the problem arised due to it worn out and not in use for a long.

Try using it after a cleaning with vaccum cleaner and wrap out dust from everywhere (means internal as external if possible)

Then reply the status after this.. as far as the description says it may need manual inspection or worsely replacement.

Best of Luck,
Scott
Repair Help & Product Troubleshooting for Compaq Deskpro EN 6500+ Model 6400 CDS PC Desktop

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