Having problems with your Acer PC Laptops ?

Hi, I just got a acer aspire 5732z couple of months ago. As I am trying to set it up for the first time, it reads a harddisk security error with the following message.'' Primary master hitachi HTS545025B9Alock''. I need a help to solve this problem before I sent it back to the manufacturer. Thanks a lot, Tony


Answers :

I would try and get the answer from ACER before I sent it back.

If you have access to the internet then :

1. Navigate to http://helpdesk.acer.com.au/.
2. Either Login or click the Register a New Account link.

Once you are logged in then either Search the Knowledge Base quoting the Error Message (in full) to find a solution.

OR,

Submit a Ticket for ACER's support, quoting the Error Message (in full).

OR, IF in Australia :

1. Navigate to http://acer.com.au
2. Scroll to the bottom of the page and click the Contact Us link.

This will provide you with the contact phone numbers for Australia.

OTHERWISE,

1. Navigate to http://acer.com
\015\0122. Select the radio button that is adjacent the Name of the country you reside in, and then press the Go button.
3. Scroll to the bottom of the page and click the Contact Us link.

NOTE: You may wish to print these instructions out for your future reference. If you do then, write the phone number down on the printed instructions.

I hope this helps. Regards,
Repair Help & Product Troubleshooting for Acer PC Laptops

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Hi, I just got a acer aspire 5732z couple of months ago. As I am trying to set it up for the first time, it reads a harddisk security error with the following message.'' Primary master hitachi HTS545025B9Alock''. I need a help to solve this problem before I sent it back to the manufacturer. Thanks a lot, Tony


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