Having problems with your Acer PC Desktops ?
Wireless keyboard & mouse will not connect
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\015 The Acer Aspire Desktop AX3812 comes with a wireless keyboard & mouse. Having inserted the USB dongle and batteries then pressed the connect buttons neither work. \015\012\015\012I've tested the batteries, moved the dongle to a different USB port but still nothing. \015\012\015\012What next?\015
\015\012try uninstalling the driver first, then reboot. Next go to mfg website for the keyboard/mouse/dongle and download a fresh driver. Then reboot. Note that preferably, the correct protocol would be to install the driver first, before plugging in the dongle. Hope this helps. One question I can think of regarding the dongle is whether or not the dongle lights up when plugged in - some do. If yours is supposed to but does not, it could be the dongle itself. The bottom line now is between the dongle and a driver really. I'd be willing to bet the mouse and keyboard are just fine they just can't interface because the dongle is the gateway and you know the rest...good luck.
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