Having problems with your Acer Extensa 5420-5687 Notebook ?

The problem is my acer laptop 5420-5687 using Vista is freezing

\015 Whenever, I am on the my webcam on yahoo messenger my computer is freezing and I am getting knock off the Internet.\015\012What causes that problem?\015

Answers :

I started my computer and it comes up to the place where I put the password and the keyboard is locked. I can't get it unlocked
Plz check the drivers for the webcam are updated, scan your pc for viruses.
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