Having problems with your Acer Extensa 5420-5687 Notebook ?

My Acer Extensa 5420 laptop won't charge. I t works but when I plug in the power cord it does not even say it's plugged in and it doesn't charge. The charge light won't even light up. What can I do?


Answers :

Could be down to a few things. First it is worth checking all the connections and making sure they are good and clean.\015\012
\015\012Im presuming that if it wont charge, it dies when you disconnect from the mains? If not let the battery die completely and then recharge fully. Discharging, Charging & discharging is also an effective method of calibrating the battery\015\012
\015\012If the battery gets hot while plugged in, you should remove the battery and allow everything to cool down (some systems have a CMOS setting to prevent over charging, this can take 3-5 days in a cool environment to unlock the battery)\015\012
\015\012Have a look at the power options in the control panel and make sure everything is reset to default settings.\015\012
\015\012I once disable hibernate option for a troublesome dell and this allowed the battery to take a charge.\015\012
\015\012A more aggressive route is to check the bios settings and check if you need to update\015\012
\015\012It is worth noting that if the laptop is new (or still in warranty) bring it back, it could be a faulty battery, which is not unheard of!
Check there is a light comming on the charger pack, if there is you will need a new connector piece for the end on the power cable that plugs into the power socket on the lap top, plug the wire into the laptop and give a little wiggle to see if you can get the charger light on the laptop to light up. If you do then it will be the power socket on the laptop mother board, this requires the whole laptop to be taken apart in order to resolder the socket, your better off taking it to your local pc repair shop for this repair.
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