Having problems with your Acer Extensa 4620 Notebook ?

Acer EX4620-4605 Laptop: Wireless will connect to house network where I am using Mac address filtering and WPA encryption. It does connect to and see the house network including other computers connected to network but it will not communicate with the internet outside the local area network. Have verified that the policy settings in the wireless router are permissive and should allow the laptop to connect. It started out slow and now won't connect at all. Have restored OS using the restore d


Answers :

Hello,

Try to change the router's security to WEP instead of WPA... using WPA is really a pain because its not that easy to use. Using WEP should be fine if you have MAC filtering enabled. If you are still having problems with WEP.. try turning off the security and see if you are still having problems connecting. If you are, the problem is not with security.. its probably your router.. try to update the firmware...

- HotRatchet
First thing you would want to do is turn off all security settings on the router and see if the internet connects and works on the laptop then you go from there one step at a time. That way you will be able to isolate the problem and then attempt to troubleshoot/repair it. If you need further assistance let me know.
Thank you,
Lee
Repair Help & Product Troubleshooting for Acer Extensa 4620 Notebook

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