Having problems with your Acer Aspire T690 (AST690UP820A) PC Desktop ?

Cd/dvd drivers missing on vista 32 install

\015 When i try to install vista on my acer aspire m5640 it loads vista and then when i click install it says a missing driver to load driver for cd/dvd. i try to load sata drivers and it wont read disk. drive reads vista install disk but not the disk with drivers. i have a clean full copy of vista 32 on disk. this machine had vista on hard drive but was removed and hard drive was formatted.i don't know if sata is what i need or not. i also have a acer restore disk but it will not read either. i try restore and repair with vista disk and no work. thanks for any help\015

Answers :

The best way to find out if you need SATA or IDE is to open the case and look. If you have gray cables about one-inch wide with a red line on one side then that is IDE. They are parallel cables. If you have anything else then it is SATA which is a serial cable. I have never been to the Acer Website but I know on Dell, HP, etc. they have a place under support and drivers that you can go. Type in your model number and download the drivers. I don't know if you have another computer to do it, but unfortunately if your restore disk do not work then that is where you will have to go...also see if you can contact someone at Acer and find out why your restore disk do not work. I have wiped my hard drive clean and I was still able to re-install the revovery disk.....Hope this helps.
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Repair Help & Product Troubleshooting for Acer Aspire T690 (AST690UP820A) PC Desktop

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