Having problems with your Acer Aspire One PC Notebook ?

Stuck on the opening screen

\015 My acer just randomly shut down and then when i tried to start it back up it went to a screen that says it didn't shut down properly and when i pick an option it stays stuck on a loop on the opening windows screen. it makes no noise so i guess the hard drive isn't working but i have no idea what's the problem. it's only 2 months old. thanks for the help\015

Answers :

Try going to safe mode first... upon turning on your laptop, continuously press/ hit F8 key until it gives you options then select safe mode... after you're able to log into safe mode you can try and run a scandisk check or try to restart the computer to see if it would work in normal mode...

hope this helps you...
Repair Help & Product Troubleshooting for Acer Aspire One PC Notebook

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