Having problems with your Acer Aspire 7720 Notebook ?

I can't download microsoft updates....and, i cannot eliminate programs such as works, microsoft office. i think the problem lies with these two programs but i can't seem to find a solution to the problem . keep in mind that i have sp1 installes on my laptop and my computer update constantly tries to download sp2 with no luck.


Answers :

Sounds like the installer is damaged.

First, go to portableapps.com and download **** anti-virus and create a new download folder to extract it into - update it - boot to safe mode (press F8 when the computer is booting - just after the Acer screen) - scan the computer - scan also with an online scanner such as housecall (if possible).

You could try to go into safe mode with networking enabled and then try to run a Windows update.

But the best bet would be to download the update for SP2 here http://www.microsoft.com/downloads/en/confirmation.aspx?familyid=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a&displaylang=en and try to install it from that instead of a windows update.
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