Having problems with your Acer Aspire 5500 5570-2609 Laptop ?

It worked fine last nite;came home today and it wont pull up the eweb or start or anything I click on? It said at one point I was not connected to any network;now it says am connected to Netgear network. I have comcast as my isp Any idea what the problem is??


Answers :

There are lots of possibilities here.\015\012The first thing is IF you are connected through a wireless network, Disconnect from the network. If you are networked directly into the Comcast modem, disconnect from the cable modem. If you disconnect from the network entirely and things seem to return to normal, then it is possible that you have a cable modem problem, a wireless router problem or someone has hacked into your network. The latter is most likely if you are running a wireless router and it is unsecured as this allows others to use your wireless network without your permission.\015\012If you disconnect from the network and things seem to improve only slightly, try running a virus scan while disconnected from the network and see what pops up. If anything has been downloaded to your computer a virus scan should find it. I would also recommend going in and making sure file sharing is turned off. If things seem okay after a virus scan, then try hooking back up to the network. If everything seems okay at that point, then most likely the cable modem or router are okay. If you still have a problem after reconnecting to the network try resetting the cable modem and the router. If you continue to have problems, I would call Comcast at that point and have them help you troubleshoot the cable modem to see if there is a problem with the modem.
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