Having problems with your Acer Aspire 5000 Notebook ?
Can't get on internet with laptop
\015 I can't get on internet with my laptop after installing a wireless printer. I think I might have security set so it doesn't allow me to get on--but not that computer savvy to know how to check I can get on with the desk top my notebook says not connected. Before trying to connect the printer to the notebook I had no problems getting on the internet. It doesn't find connection=I'm thinking about uninstalling the printer from the desktop and starting over but thought maybe it would be something simple that I could check before I did that? When I click on my computer the printer is listed under network drives--is that correct or do I do something there? \015\012thanks so much\015
Yes the printer is in the correct place. The wireless printer may have messed up the IP addresses. That would cause you not to be able to connect to the Internet. Do this and then let me know what happens, I'll be hear another 2 hours are so; it 8:42 EST U.S.; if you have not restarted since the install do that first; your router is supposed to pick up and IP address automatically. If you still can't get on the internet then do this: click on start>run>type in cmd in nthe box; this will take you to the DOS prompt. At the prompt type in c:\\ to get to the c:> prompt. Then type in ipconfig/release then wait a minute then type in ipconfig /renew. That will release your IP addresses then get new ones as the printer will need one also.... Good luck let me know how it turns out.
Repair Help & Product Troubleshooting for Acer Aspire 5000 Notebook
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