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Can't mute inbuilt speakers

\015 I have reinstalled win xp on my laptop compaq presario C770 TU .I reinstalled all the audio drivers.But now i am facing an issue as inbuilt speakers of the laptop doesnot mute when i connect external speakers and headphone.Previously when i used to connect external speakers or headphone the inbuilt speakers mute automatically.Is there any solution for this ?Your beneficial suggestions will be highly appreciatedThanks\015

Answers :

That is not a software problem.
The headphones/external speakers jack socket has a switch to exclude from audio the internal speakers, when a jack plug is connected.
This is a very simple device and is not software controlled.
The fact that it has gone faulty at the same time you reinstalled the system is a coincidence.
If it does not mute when you insert headphones, all you can do is trying to play with the jack plug , inserting and pulling it out. If this does not unlock the switch, the alternative is having the jack socket replaced by a technician. This is generally an expensive repair, asthe socked is soldered on motherboard.
A cheap alternative to a proper repair is using an external USB to Audio Adapter and mute the internal audicard when using headphones.
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