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DVD movie prob. w/ Sony Vaio Laptop

\015 Hi, I have the Sony Vaio, Pentium 4, and the InterVideoWin 4 Program. I used to be able to use the program to run the movies, but now it will only maybe work for 10 min, then shut off.\015\012Things I have done:\015\0121. Checked out Realplayer\015\0122. Cleaned w/ air the interior regions of comp I could get to.\015\0123 wiped lens w/ lens cloth.\015\012Tried other DVD, same thing.\015\012Sometimes it will play, will quit. When I set up to play again it will come up with the burning DVD etc. screen & not with the play DVD screen questions. ANY IDEAS :( I am mucho frustrated. Thank you for your time!!\015\012and keep hugging her.....\015

Answers :

Please do not rate this until we have exhausted all problems that it can be. Thank you.

My name is Dean and I have a web site with some things that might help the problem. Even if it does not help it will thoroughly clean your computer of anything that is garbage and things will run better.

First uninstall any program that you have tried to use as long as you have the install disk or the program files to install them again. You will reinstall anything that you need after the computer is cleaned. These are a lot of things to do, but trust me. A woman that has been in the computer business for 25 years di this and it made a keyboard and mouse work after they had almost stopped. So plese go step be step. Follow all directions and go through all of the settings and put anything that you can to a higher setting. Advanced (and or custom) mode installs on anything that you ever install. I am going to post everything seperate as I can until we are sure that everything is clean.
Thank you for your patience, we will get the computer straight if you follow everything.
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