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Problem with lappy reading music discs and programs

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Posted by SellersCity on Sunday, April 15, 2018

\015 Am sorry to bother you but I need some help and you were first one listed on website - over the past few months I have been losing the capability to have my lappy read info discs like those that install other programs like cam or other stuff then recently stopped reading music discs that I buy at store - and only thing the drive will do is read and show dvd's that are prerecorded and I have scanned rescanned tried several virus killers and other things and still it won't read what he used to read before - what is wrong with him (my computer)?\015

Answers :

Most DVD drives have two lenses - one for CD's and another to read DVD's. It could be that the CD lens on your drive is failing. Try using a CD lens cleaner (available in most electronic shops). If that doesnt work, then the lens is scratched and will have to be replaced.
If that is the case, then I suggest buying a new DVD drive, as it would be cheaper than attempting a repair.
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