Having problems with your PC Laptops ?

I own a sony VGN-BX51VN. My motion eye and cd have stopped working. They are not even recognised. Could it be microsoft update that has done this. Any help appreciated. Alan

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Answers :

Ok #1: Your laptop is kinda old so drivers for it are no longer on the sony website
\015\012Except for driverguide.com (create an account there and go to this web page ONLY AFTER you get a user name and password for this website (drivers guide):
\015\012
\015\012http://members.driverguide.com/driver_search.php?q=sony+VGN-BX51VN&si=ae5792ce7519cfe183df166dd2c4f66c&st=1269003423&gqm0=sony+VGN-BX51VN
\015\012
\015\012All your drivers are there, unless you already have the recovery disks and they have the driver in them too.
\015\012
\015\012Ok when you get your divers, you would need to do 2 checks first to see if the hardware on both the web cam and the cd drive is working.
\015\012
\015\012Do this first for cd drive: FOLLOW EVERYTHING VERY CAREFULLY BELOW:
\015\0121) in COMMAND type REGEDIT

2) CLICK on HKEY_LOCAL_MACHINE

3) CLICK on SYSTEM

4) CLICK on CURRENTCONTROLSET

5) CLICK on CONTROL

6) CLICK on CLASS

7) VERY VERY CAREFULLY: CLICK ONCE ON THE FIRST REGISTRY RIGHT UNDER THE WORDS CLASS

8) Using the up and down keys on your keyboard: move the highigh down the list SLOWLY until you see the Title "DVD/CD-ROM DRIVES" on the RIGHT HAND SIDE OF THE REGISTRY EDITOR UNDER THE WORDS DATA.

9)VERY VERY VERY VERY CAREFULLY ERASE ONLY THESE FOLLOWING WORDS:

ANYTHING THAT SAYS LOWER FILTERS AND ANYTHING THAT SAYS UPPER FILTERS
\015\012After that close all windows and reboot the pc.

Check the dvd drive again with a dvd movie and an audio cd and a software program.

If everything works, the issue was just a corrupted dvd registry,if it does not reslove this cd/dvd drive issue, then the drive is defective and needs replaceing.
\015\012
\015\012NEXT for the motion eye camera:
\015\012
\015\012Before reinstalling the diver for the camera, run virus scan and utility software to ensure no rogue sofware is disrupting the cameras performance
\015\012
\015\012If eveything is ok (no viruses and all software is in order), reinstall the web cam driver.
\015\012
\015\012Reboot the pc and retest the camera to see if it works
\015\012
\015\012If camera does not work, its defective and needs replacment.
\015\012
\015\012Hope this helps (write a good review for me) and write me to tell me what happend :)
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