Having problems with your PC Laptops ?

Third time with LCD problem after repairs.

\015 Hello, W5G00AE Asus notebook, purchased about 1 year, 7\015\012months ago. In Hong Kong and unfortunately I think I only get a one\015\012year warranty because of this. Got some helpful advice for part of this topic yesterday, but now need more advice since contacting ASUS. Long\015\012story short. Had horizontal lines and screen skipping violently on my\015\012laptop LCD. Sent it to Asus. They replaced the screen, and the DVDRW\015\012and AC adapter. They sent it back and it started doing the same thing\015\012right away.Resent to Asus, they supposidly replaced the\015\012motherboard, (although I question this?) Sorry for my ignorance but how\015\012would I know if they really did? It was fine for a bit, but once again\015\012is doing the same thing. Output on another monitor is fine. I\015\012am positive this is a issue with the laptop overheating. It happens\015\012when I watch a DVD, or burn a DVD, or if it is used for an extended\015\012period of time (several hours at once) If I put something under the\015\012four corners to raise it up slightly I can prolong it from happening,\015\012but it still happens eventually. I have contacted Asus and I\015\012am awaiting a manager to call me back. It seems they may try to put\015\012blame on me by saying that the cause could be due to extra RAM being\015\012added when I purchased the laptop. I would like to be as\015\012prepared as possible when the manager calls back. Since I have little\015\012computer knowledge can someone please tell me if this RAM installation\015\012could have anything to do with the problem? Or is this just a way to\015\012put blame on me now and wash their hands of it?I have since\015\012removed the RAM and it has made no difference, the screen still does\015\012the same thing. Could the RAM have damaged something? The\015\012laptop is no longer under warranty, the previous repairs were done\015\012under warranty. My fear is they are not going to help me now. Does\015\012anyone have input into whether it should still be covered because they\015\012have never fixed the original problem? Thanks from one frustrated notebook owner:)\015

Answers :

The original repairs should be covered. Check your paperwork . If they give you a hassle, tell them you are going to report them the BBB. and your states attorney generals office.
\015\012Who knows maybe they will cover it again...The extra ram should have nothing to do with it, unless you broke something.
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