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Toshiba laptop running Vista won't connect to Kodak ESP7 Printer
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\015 My son's Toshiba laptop running Vista won't wireless connect to Kodak ESP7 printer. His Compaq running Vista does. Kodak support no help. Any ideas?\015
After following the initial steps in the Start Here booklet that comes with the printer (unpacking, connecting power, inserting print-head/ink-cartridges and calibrating) I connected the printer to my computer through the USB cable as per page 7 of the booklet because I needed to get started printing quickly. Two notes: the USB cable supplied was pretty short and wouldn't work with an extender-I'm not sure why-so I used an older, longer one I had. And as with most printers, do NOT connect the USB cable right away. Start the software installation first and only connect when it tells you to. I downloaded the latest version of the printer software from Kodak, but I don't it made much difference and it was a very large download.
To go wireless the first thing you need to do is get the printer onto your network. Do this by turning the printer on and pressing the Menu button. On the printer's LCD screen cursor down to and select Network Settings then WiFi Setup Wizard. At this point you need to have some familiarity with your wireless router and the security routine(s) you are using. Pages 8 and 9 of the Start Here booklet walks you through these steps. I don't used data encryption (probably should, but too lazy and also wonder if it will reduce transmission speed), but I do use MAC filtering to keep unknown devices (like my neighbor's computers) off my network. The booklet does not address this. If you are not using data encryption (I think WPA-2 is current the standard) you should at least use MAC filtering. If you use data encryption you don't really need MAC filtering, but some folks use both. MAC filtering works like this. Every wireless device has a unique MAC address that is put in when manufactured. It is permanent and not shared with any other device in the world. If you turn MAC filtering on in your router configuration, then you must enter into your router a list of all devices that you want the router to allow onto the network. Anything that is not on the list will not be allowed on. This gives you absolute control over who/what gets on your network. But unless you also use data encryption, the data transmitted between your computer and your router could possibly be picked up and viewed by others. This would require some pretty special equipment, not something your neighbors could do with their home computers, but it does exist. The other thing is, with some devices it is a bit of a struggle to find the MAC address. I had a hard time with my netbook that uses a UNIX operating system, but finally got it. If you are using MAC filtering you can find the printer's MAC address by going to Network Settings then View Network Configuration and scrolling down to the bottom. Anyway, once your printer is truly connected to your router you should see a blue WiFi indicator at the bottom right of the printer's main screen (the one with "Kodak" in red letters in the top half of the screen). If you are still in the menu screens you can go to the main screen by pressing the Cancel button on the printer.
Connecting the printer was the easy part. Getting the computer to talk to it is not so easy. If you connected by USB first, unplug the USB cable. If you were connected by USB you already have the software installed. If not, now's the time, either by disk that came with the printer or by download from the Kodak Help Center (just search this term). Be advised, the download is large and takes some time. The software will install the Kodak AiO Home Center on your computer. After you install it, it will be found in the Kodak folder on the Start Menu. No indication is given, but at the same time AiO is installed the Bonjour Printer Wizard is also installed in a separate Bonjour folder on the Start Menu. More on this in a minute. If by some strange quirk of fate your printer will now accept documents from your computer through your network that's great. Mine didn't so I finally called Kodak's printer support number and after a very short wait (good on you, Kodak!) I got the following help. The first part was to make sure my computer and printer could talk to each other through my wireless network. This was done by "pinging" the printer from the computer. You will need the printer's IP address which can be found under View Network Settings (see above). It consists of 4 numbers separated by periods. The numbers can have anything from one to three digits each. Once you have the IP address available, click on the Start button at the bottom left of the Windows screen. Then click on All Programs. Open the Accessories folder and start the Command Prompt. This should open a box with a black background with a command line ending in "
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