Having problems with your PC Laptops ?

Optiarc ad 7530a dvd rw drive

\015 I have a compaq c542ea laptop with the above dvd drive, which the device manager says, windows can't start hardware device because its configuration information is incomplete or damaged. code 19.\015

Answers :

I have seen this problem many times. 99% of the time this will fix it for you. The first part of this fix is to backup the current registry just in case you need to go back.

Try this. I really think it will fix your problem :)


1. Click Start.
\015\0122. Click Run.
\015\0123. In the "Open" field type REGEDIT.
\015\0124. Click OK.
\015\0125. Click "File" in the menu bar.
\015\0126. Click "Export" from the drop down menu this will open a new box.
\015\0127. Click the down arrow beside "Save In" and select "Local Disk (C".
\015\0128. In the File Name field type BACKUP.REG.
\015\0129. Verify that under the “Export Range”, that the radio button is beside "All".
\015\01210. Click Save.
\015\01211. Click the plus sign (+) beside HKEY_LOCAL_MACHINE.
\015\01212. Click the plus sign (+) beside System.
\015\01213. Click the plus sign (+) beside CurrentControlSet.
\015\01214. Click the plus sign (+) beside Control.
\015\01215. Click the plus sign (+) beside Class.
\015\01216. In the left hand window pane click on {4D36E965-E325-11CE-BFC1-08002BE10318} to select that key.
\015\01217. In the right hand window pane select the UpperFilters registry key and press the delete key on the keyboard.
\015\01218. Confirm with an OK.
\015\01219. In the right hand window pane select the LowerFilters registry key and press the delete key on the keyboard.
\015\01220. Confirm with an OK.
\015\01221. Click the "X" in the upper right hand corner of the Registry Editor window to close it.
\015\012
\015\012
\015\012
\015\012Restart your Computer in order for the registry - fix to work.
Try this. I really think it will fix your problem :)


1. Click Start.
\015\0122. Click Run.
\015\0123. In the "Open" field type REGEDIT.
\015\0124. Click OK.
\015\0125. Click "File" in the menu bar.
\015\0126. Click "Export" from the drop down menu this will open a new box.
\015\0127. Click the down arrow beside "Save In" and select "Local Disk (C".
\015\0128. In the File Name field type BACKUP.REG.
\015\0129. Verify that under the “Export Range”, that the radio button is beside "All".
\015\01210. Click Save.
\015\01211. Click the plus sign (+) beside HKEY_LOCAL_MACHINE.
\015\01212. Click the plus sign (+) beside System.
\015\01213. Click the plus sign (+) beside CurrentControlSet.
\015\01214. Click the plus sign (+) beside Control.
\015\01215. Click the plus sign (+) beside Class.
\015\01216. In the left hand window pane click on {4D36E965-E325-11CE-BFC1-08002BE10318} to select that key.
\015\01217. In the right hand window pane select the UpperFilters registry key and press the delete key on the keyboard.
\015\01218. Confirm with an OK.
\015\01219. In the right hand window pane select the LowerFilters registry key and press the delete key on the keyboard.
\015\01220. Confirm with an OK.
\015\01221. Click the "X" in the upper right hand corner of the Registry Editor window to close it.
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