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I get this message while attempting a video call with my granddaughter. She and I are both using the Logitech QuickCam Chat...Same version, bought at the same time.... The Video Call failed because Kellee is using a version of Messenger that does not support this feature. How do I fix this?


Answers :

She needs to update or downgrade her version of messenger. Whatever version you are running that the camera does work on.
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