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I have a Dell 4600. It was affected with adware, malware. I restored the system to an earlier time but now I can't get the computer to load. I keep getting NOT RESPONDING even when I try to reconfigure. I have very little computer knowledge


Answers :

When infected by adware, malware or virus, restoring is not a solution. They won't be removed. Best option will be to format c: drive and have fresh installation.
Try using the following software : Spybot Download Now.

Download , install , and do a full virus scan.

Do not download any other virus softwre that is not veryfied, many of them are virus.

Install Spybot that is one of the most powerful anti malaware. If it does not work, have the hard drive formatted and system reinstalled.
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