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My internet is not working. When MSN messenger checked for basic conductivity it said that the "Default Gateway appears to be offline." Is this a problem with my computer or with my whole appartment building's intenet system? If it is my computer how do I fix it?


Answers :

Frist do you see all the lights on router or modem on...if so what error are you getting after you try to connect...if you have an offline issue if all about is yes..and you get a cannot display the web page..try opening the brower and click on file and see if there is a check next to off line if so then click on it to uncheck....
-that is stating that there is an issue between the gateway AKA your router and the internet.
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\015\012-try restarting computer first, if that fails to give you an actively working connection. if that fails try the following and that should clear up any issues you may have unless the internet is down for whatever reason, unpayed bill etc...
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\015\012-so if there is a modem and a router unplug all devices from each other and unplug the router and modems power cords. restart computer. after windows boots up plug in ethernet cords back appropriately (telephone looking cables) to each other. plug the power cord to modem first then the router's power cord and your internet should be restored.
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