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My webroot spy sweeper with antivirus is not working It has been 14 days since the last it has work I have already paid for this.!


Answers :

This is only an idea, but if you aren't on dial-up you can download 2 very good FREE programs. Go to download.com and enter AVG Free into search, Download the file, it's about 46MB. Save it to your temp folder (right click Start/explore/ (C) / Windows / Temp make a new folder in Temp called "software' or something. Then in download.com search for ad-aware free (it's by lavasoft) Save also to (C)/windows/temp/software.
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\015\012Now install. When installing AVG select advanced instead of standard when you get to the box that gives the choice, when you get to where it confirms if you want to download and install the free AVG toolbar, untick (don't install it) Select USE FREE when you get to the registration box, and also don't register your details (unless you want emails from them)
\015\012Update it but don't run a scan yet.
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\015\012Ad-aware by Lavasoft. Install it. Make sure the correct plug in's are ticked or not re what email software you use when you get to that box. Don't register this one either.
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\015\012When they are both installed go to the desktop, you will have two shortcut icons for Ad-aware, keep the one that looks like a green world and delete the one that looks like a sheild with a beetle on it.
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\015\012Open Lavasoft and Update it.
\015\012Open AVG and Update it.
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\015\012Restart your computer in Safe mode (usually by pressing F8 at startup) Run a Full Scan from Ad-aware. Select and delete Critical and Privacy Spyware when scan completes.
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\015\012Run an AVG full computer scan. Delete or remove anthing found.
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\015\012Restart in normal Windows. From now on keep them updated and run at the minimum weekly scans (Smart Scans in Ad-aware) These two will cover Virus and Spyware very well, you can delete or at the least disable your existing program.
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\015\012Hope this helps, I have used these two free products for over 5 years with no problems. Make sure your Microsoft Updates are current.
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