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E Machines not renewing IP Address

\015 I have an e machines it is about 1 1/2 years old and it just started showing that it can not renew the IP Address, I have tried to manually enter in the internet connections with the service provider. But the black screen does not have the IP address when you enter cmd and enter it shows 0.0.0.0.0 they refered to me to e machines to have them force the IP address into the system. What can I do to get the IP address into the computer. \015\012\015\012Thanks\015

Answers :

Suspect your cable modem is looking for the MAC address of your compaq's NIC. if you run IPCONFIG /ALL on the Compaq (Start run, cmd <enter> then IPCONFIG /ALL <enter> , you can get the 12 digit MAC address.

In the router setup, there should be an option to CLONE MAC address, put in the MAC address of the COMPAQ. Then release and renew the IP address in the Router from the cable modem. The router should then get a valid IP address from the cableand you should be able to connect both systems to the router and surf.
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