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I purchased the Norton 360 Version 2.0 yesterday, and am trying to load it onto my machine. After checking for an updated version, I get an error message saying that the updated version will not load onto my machine. I have downloaded the updates twice now, and get the same message. I have nearly 1500 problems on my computer according to your free fixit download, and that program will only fix 14 of them for free. The activeX controls on my computer will not allow me to purchase the fixit pr

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Answers :

If you are having problems installing security software, and have 1500 documented problems, you may have a severe MALWARE infection. MALWARE (Virus, Spyware, adware etc.) often attack, disable or prevent the installation of security software.

Depending on the severity and how deeply imbedded the walware infection is determines the final resolve. UNfortunately, the final answer often is a complete reformat and reinstall of the operating system.

Things you can try:

If you can, download and run SPYBOT Search and Destroy from www.download.com

Other applications you may try to attack the problem are:

AVG antivirus from free.avg.com
ccleaner and Smitfraud fix from http://www.gur.in/download/

Often, it is just too much work to get rid of a massive infection and mort effective to format and start with a clean drive and install the security software before re-connecting to the internet.

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I purchased the Norton 360 Version 2.0 yesterday, and am trying to load it onto my machine. After checking for an updated version, I get an error message saying that the updated version will not load onto my machine. I have downloaded the updates twice now, and get the same message. I have nearly 1500 problems on my computer according to your free fixit download, and that program will only fix 14 of them for free. The activeX controls on my computer will not allow me to purchase the fixit pr


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