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When I get a website up, I can't then get another window to upen from that site. And then i can't get out of that site because my computer freezes and I have to shut down. When I try to do that, half the screen disappears. When i press "turn off" I get an "End Program" dialogue box which says "This program is not responding". If I press "End Now" the computer will shut down.
I Have an "Acer Aspire 3500" laptop.
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\015\012so lets do it step by step
\015\012first i will need you to disable all security programmes and try the internet getting the same issue or not
\015\012if still the same issue then lets do the second step
\015\012second lets download malware bytes from www.malwarebytes.org
\015\012now lets run the updates and then run a full scan.
\015\012after removing any infections and rebooting now try again and see if we still have the same issue.
\015\012if not thats great but if we still have it then lets do step three
\015\012now click start
\015\012click on control panel
\015\012click on add remove programmes.
\015\012in the left pane the third option is (add remove windows components). click on that
\015\012wait for few minutes until u have a list with check boxes.
\015\012now search for internet explorer and uncheck the box beside it.
\015\012click next or finish.
\015\012now again go to add remove windows components and this time check the box of internet explorer.
\015\012(note: this may require the windows CD).
\015\012after all of that if it is still not working then
\015\012type CMD and click ok
\015\012type sfc /scannow
\015\012press enter. (you will need the windows CD for sure to fix any issues).
\015\012after all of that please tell me what happened with u
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