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Unable to access internet explorer

\015 We are connected because my son can go on MSN. We jiust cannot open internet explorer\015

Answers :

Are you new to the internet? I am going to assume that you are and forgive me if I am writing in too simplified a manner. Is your son on the msn homepage? As in http://www.msn.com ? If he is, then internet explorer is open. You can access anything you want from the msn page but if you would like a another place to go so that you can search the internet at will, in the tool bar at the top of the screen if you click on "tools", it will drop down a menu. Move down the menu and click on internet options. This will open up a smaller window. The front tab is "general". On this small page you will see a sentence regarding setting your homepage and a box. You can delete what is in the box, and type in: http://www.google.com Click on apply and ok and the window will close.I use this as my homepage because it is just a search engine. You can type whatever you are looking for in the search box and hit enter or go and it will give you a list of pages that match where you want to go. You then click on the one you want and you are off. To get back to the google page at anytime just click on the little "HOUSE" icon on the toolbar that indicates your homepage. As you become accustomed to using the internet you will see that there are several search engines and you can change your homepage anytime you want by following the above procedure. Just experiment going places and seeing things.
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\015\012On the off chance that you CANNOT get on the internet, then do this:
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\015\012Click on "tools" and "internet options" again. This time click on the Security tab and make sure that your security is not set so high that it is keeping you from browsing on internet explorer. Just set it to the default level for now (remember to click apply and ok) and if you change your mind later you can raise it a bit higher.
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\015\012Which security software do you have? (Norton..McAfee..Trend Micro..???)You may want to make some adjustments there on what or not you want your children to see, Let me know and we can discuss this when you are ready.
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\015\012But first let's get you browsing the internet.
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\015\012One final possiblity. There are several browsers out there Internet explorer is one. You probably have it most people do, but if you don't see it in your hardrive (Drive "C") folders then you need to let me know. To find that you just click on the "MY COMPUTER" icon on your desktop or in your START menu and it will open up and show you your drives. You can click on "C" and scan the folders for internet explorer. If you don't see it just click on the My "programs" folder and it will be in there.
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\015\012If you have any other questions, please do not hesitate to ask. I will be glad to help.
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