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HAVE UPDATED FROM WINDOWSXP TO VISTA. CAN NOT GET MY MAXTOR EXTERNAL HARD DRIVE TO WORK. SN Y3MTHGEE 120GB.


Answers :

Hello customer,
\015\012 The life of an external Maxtor is about a year, in our experience.

If you cannot detect the drive so that it shows up in your BIOS or in the hardware list of Windows, it may be trouble. You can remove the drive from the case and try it in a computer to see if detected there.

Despite your tests, I would try an new or known working USB 2.0 cable, check all connections carefully by removing and resetting them. Be certain your power adapter is working and that no cables are crimped.

\015\012Have you tried installing it as a slave on the same IDE cable with your hdd with your OS system on it?

Most any current hdds should last longer that a year unless they have be subjected to some form of trama, not just internal hdds but externals as well. I had a guy who had nocked his external hdd off the table and couldn't understand why that should effect it. hope u find this useful. expecting ur feedback. thank you.
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