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Computer virus ruined my tower, hp pavillion s7320n, prod. #:EP140AA. I need a recovery disk? Drivers disk? And a lot of technical help. Marco

Answers :

If you are not able to create a set of\015\012recovery discs, you may be able to order a set of replacement discs\015\012from HP. HP maintains a stock of replacement recovery discs for several\015\012years after the product has been released. However, because of\015\012licensing restrictions, HP is only able to provide these recovery discs\015\012for a limited time. If your computer is several years past its warranty\015\012period, HP may not be able to supply replacement discs for your\015\012computer. If this is the case, you can install a new operating system\015\012that meets the minimum system requirements of your computer, or,\015\012alternatively, upgrade your computer hardware.\015\012 To find out if HP has recovery discs that you can order and to order them from HP, use the following steps:\015\012 \015\012\015\012 \015\012\015\012 \015\012\015\012 \015\012\015\012\015\012 \015\012
\015\012\015\012 \015\012 NOTE: \015\012 \015\012 \015\012 \015\012\015\012 The steps in this section apply to United States and Canada\015\012. For Europe, Middle East, and Africa please refer to the HP support document \015\012\015\012 Europe, Middle East, and Africa - Statement on the Availability of the Recovery Software on CD\015\012\015\012. For other countries/regions, \015\012\015\012 contact your local HP support center\015\012\015\012 for information about obtaining recovery CDs. \015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012
  1. \015\012 \015\012Go to the \015\012\015\012 Software & Driver Downloads page\015\012\015\012.\015\012 \015\012
  2. \015\012
  3. \015\012 Enter the product number or model name for your computer into the field provided.\015\012 \015\012\015\012 \015\012\015\012 Figure 1: Product name/number field\015\012 c00772934.gif\015\012
  4. \015\012
  5. \015\012 Click the operating system link (the version of Windows that came with your computer).\015\012 \015\012\015\012 \015\012\015\012 Figure 2: Example of operating system link\015\012 c00772003.gif\015\012
  6. \015\012
  7. \015\012 Find the Recovery Disc ordering section and click the link to start the ordering process.\015\012 \015\012\015\012 \015\012\015\012 \015\012\015\012 \015\012\015\012\015\012 \015\012
    \015\012\015\012 \015\012 NOTE: \015\012 \015\012 \015\012 \015\012\015\012Before trying to order, make sure that you have read the important\015\012"Read this..." information listed in this Recover Disc ordering section.\015\012 \015\012 \015\012 \015\012 \015\012 \015\012\015\012 \015\012\015\012 \015\012\015\012 \015\012\015\012\015\012 \015\012
    \015\012\015\012 \015\012 NOTE: \015\012 \015\012 \015\012 \015\012\015\012 If the link to order a recovery disc set is not available\015\012, there may not be any more sets available for purchase. HP cannot\015\012create recovery discs that contain a version of Windows that has been\015\012obsoleted by Microsoft, such as Windows 95, 98, and Me. Some recovery\015\012disc sets may have run out of stock and may not be available to order. \015\012 \015\012 \015\012 \015\012 \015\012 \015\012\015\012 \015\012\015\012 Figure 3: Recovery disc ordering links\015\012 c00772004.gif\015\012
  8. \015\012
  9. \015\012 Follow the directions from the "Read this.." article and from the ordering pages to complete the ordering process.\015\012 \015\012\015\012 \015\012\015\012 \015\012\015\012 \015\012\015\012\015\012 \015\012
    Thanks. Please take a moment to rate this as FixYa.
    Thank you.

    \015\012 \015\012
The Drivers are Here, http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1825172&lc=en&cc=us&dlc=en&lang=en&cc=us
\015\012You will need an Operating System Disk, I would burn all these drivers to a Separate disk. Put the Operating System Disk in the Computer, Turn it in, It will boot to the CD, When it asks about the Drivers, Insert your Drivers CD and This will solve your Problem
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