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Cannot load hp photosmart r827 and r690series software cd. keeps asking for primary user to install


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Hello angus08,

Have you logged on as Administrator, or does your profile have admin rights? If not, you may not be able to install the software. The solution is to log on as administrator and do the install. If you are not the administrator, then get the person who has admin rights on the PC to log in. Then you will be able to install the software.

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