Having problems with your PC Desktops ?

DVD drawer will not open in the hard drive of my computer. I know very little about computers. That is all I know is how to use one. Hope you can help


Answers :

Hello ann_reid26

On the front panel of the DVD-RW, you should see a small hole, either\015\012above or below the tray. Take a paper clip and open it out. This should\015\012just about fit into the hole. Push the clip tip into the hole as far as\015\012it will go and keep poking around. This will actuate the manual release\015\012lever for the tray and the tray should pop out.
S-L-O-W-L-Y pull the tray out and take out your DVD. Restart the computer and the tray should go in automatically.

Hope\015\012this helps! You should be able to buy spares directly from the\015\012manufacturer or a local computer store. You could even try a google\015\012search to find a store near you, or you can purchase the parts online.

Should you have any further questions, please feel free to\015\012post them here.

\015\012\015\012P.S. Before you assign a rating, please\015\012make sure that the issue is resolved or you are satisfied. If not, please post\015\012back as to what you did, and/or any other questions you may have, and I will\015\012try to assist you as best I can. Please do not assign an ‘Inappropriate’ or\015\012‘Thanks for trying’ rating if your issue is not resolved after the first\015\012response itself, as sometimes a bit of to and fro dialogue may be necessary\015\012before we can find a fix or an answer to\015\012your query.
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\015\012\015\012If you find that the solution/answer I provided led you\015\012to, or resulted in a fix, please close the ticket with a FixYa! or Helpful\015\012rating. I would be very grateful for your show of appreciation.
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\015\012\015\012Cheers!
\015\012\015\012IrishDruid
No solution I could not reply to the question from one of your users. So still not working.
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