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My pc crashed three days ago due to a vrius/trojan since then I have used m y gateway operating system and reinstalled all Windows update until there ar not more.. I cannot get ANY SOUND FROM MY SYSTEM.. WHEN REINSTALLING THE 4/69 REINSTALL FOR THE ATI WOULD NEVER LOAD.. PC SAYS i HAVE NO AUDIO CARD/DEVICE INSTALLED.. OF COURSE THIS CAME WITH ONE AND HAVE KEPT UPDATES ALL ALONG.. THERE IS A CODE 28.... I HAVE MANAGED TO GET SOME OF THIS BACK BUT NO SOUND STILL.. MY SPEAKERS ARE ALTEC LA


Answers :

Please remember to always note Computer specifications and Operating system details when you post a problem and to explain your problem in more detail.
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\015\012OK. I think I have just the solution for you and also a few questions ? Did you successfully remove the Virus from your machine ? Did you disable system restore while doing the scan ? Did you scan in safe mode ? Did you scan your HDD on a different, virus scan dedicated machine ? You'll most probably have a "NO" to all of these questions right ?
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\015\012In the case of a Virus infection I would most likely disconnect the Hard drive from the machine, scan it on another machine ( using AVG7 + AVGAS = AVG Antivirus and AVG Anti Spyware Scan) remembering to turn off system restore while scanning on the drive and scanning in safe mode.

If you have successfully found and removed the virus infection, remember to delete your system volume information and recycler folder on the drive. virus files tend to infect these folders.
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Before you plug in your HDD into your machine again, you might want to do a ackup of your data, then either do a Windows repair or a Windows Fresh installation (Formating the entire HDD); The repair will attampt to fix the issues that the virus has caused and the fresh install you'll be sure that everything WILL work after installation OR use the Windows repair option AND a registry repair tool to repair registry items. Another option would be to create a new user name. The settings in that new accound should be working fine and you should be able to access the start menu and your folders again.
\015\012
\015\012G00D Luck
\015\012Stef
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