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Printer no black

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\015 Brother MFC 210C not printing black. Have reseated cartridge, replaced cartridge, cleaned 10 times. Colours fine, black blank.\015

Answers :

Hi hedleygb,
\015\012
\015\012I recommend that you make absolutely sure that you are following the correct procedure when you are installing the print cartridge. For this I need you to follow the instructions at
\015\012http://solutions.brother.com/mfc210c_all/en_us/options/us/
\015\012(click on the View PDF File link, especially the part about removing the new print cartridge's Cartridge Cover before installing it in your printer)
\015\012
\015\012If you've made sure that you're following the correct procedure during\015\012the installation of the cartridge and the printer still won't print\015\012black, I recommend reinstalling the printer on your PC with the latest drivers. To do this you can follow the following steps;
\015\012(if these steps aren't sufficient for you to do the reinstallation, feel free to give me more info about the operating system you are running on your PC in the comments of this problem, so that I can give you more detailed steps on how to perform the reinstallation).
\015\012
    \015\012
  1. Uninstall your printer's driver from your PC's operating system (e.g. Windows)
  2. \015\012
  3. Download the latest drivers for the MFC 210C at
    \015\012 http://welcome.solutions.brother.com/BSC/Public/Templates/DownloadTop.aspx?NRMODE=Published&NRNODEGUID=%7b66D791E0-6EB2-410E-9602-7BFFA80A61D3%7d&NRORIGINALURL=%2fbsc%2fpublic%2feu%2feu_ot%2fen%2fdlf%2fdownload_top%2ehtml%3freg%3deu%26c%3deu_ot%26lang%3den%26prod%3dmfc210c_all&NRCACHEHINT=NoModifyGuest&prod=mfc210c_all&reg=eu&c=eu_ot&lang=en
    \015\012At Step1: Select Type select Driver
    \015\012
    At Step2: Select OS select the operating system you run on your PC (e.g. Windows XP or Windows Vista)
    \015\012At Step3: Select Language select your preferred language
  4. \015\012
  5. Reinstall the printer using the guidelines as documented in the printer's manual, which can be downloaded at
    \015\012 http://welcome.solutions.brother.com/bsc/public/eu/eu_ot/en/doc/manual_index.html?reg=eu&c=eu_ot&lang=en&prod=mfc210c_all&type2=5&flang=English&dlid=
\015\012Feel free to contact me again via the comments of this problem if you need more information.
\015\012
\015\012If you have completed the above mentioned troubleshooting processes and\015\012the printer's problem hasn't been solved this could indicate a hardware\015\012malfunction of one of the printer's components. In which case the\015\012printer should be serviced by a IT technician at a PC repair workshop.
\015\012
\015\012I hope you find this info helpful in solving the problem with your printer and thanks for using the FixYa service
\015\012Kind regard
Repair Help & Product Troubleshooting for PC Desktops

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