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Sir, I have just taken delivery of ICD-Search and Recover 5 only to find that it is not compatible with 64-bit operating systems that I have on my computer. Can I get round this problem or must I send it back for a refund. See order ID E88155950. Serif account Number X42652231.Many thanks, Sid Broughton.


Answers :

You seem to think the internet's just one guy. I have it on good authority it's not, and that 99.999% of those other people don't know or care about a Serif account, whatever that is. Try going to ICD's site, downloading the 64bit-compatible version, patch or installer, and running that with the license codes you bought. Then talk to your vendor to narrow down your issues to one of broken things people know how to fix or your own misunderstandings which you must fix with a little study on your own.
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