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Hi, i have a roland versacamm sp540v. my problem with it is it suddenly stopped printing cyan, one day it was working perfect and the next day it wouldnt print cyan, it's not out of ink the head is fairly new and i've done several powerfull cleaning operations on it but it hasn't worked. when i try to print 100% cyan it prints black ink instead. can anyone help me to solve this issue? please


Answers :

Ink dropouts are typically not the head electronics...especially if they show an abrupt change. Typically head drop out is because the vacuum is broken somewhere in the ink system. Typically the most common place is the cap top where the ink head interfaces with the pump that draws ink through and out into the waste tank during the cleaning process. There are several ways to verify if it is sealing well or not.....one is to check he wast line from the pump that services that head....if no ink is coming out of the discharge tube its likely you need to clean or replace the cap top.

If cleaning and or replacing the cap top doesnt resolve the problem, there may be a buildup of ink on the bottom of the head. It is not advisable to try to clean this without the proper tools. At this point I would call the Roland service rep in your area and have them out to service your machine.
Open the case so you can se cyan ink remove the cartridge and clean the spot wkere the ink meets with a tssue or toilet papper
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