Having problems with your PC Desktops ?

What good is updated software if no one can read it???

\015 Hi. I am helping a friend who just bought a new Sony Vaio notebook with Vista and Office 2007 Home & Student Edition. She is sending out a Word document as an attachment to the email and no one can open it. I even sent it to myself and it opens as a bunch of junk. I noticed the file extension in this new version is .docx instead of just .doc... Is this the problem and how do I fix it for her? Thanks!\015

Answers :

You need to save the file as word 2003 compantible.
\015\012so while saving use the SAVE AS by clicking on office logo on the left top coner of Ms word.
\015\012choose MS Word 2003 compatible or the version u are using
In your system you install office 2007 and check otherwise may be the file was corrupted tell him to send the another attachment
\015\012again same problem change the extension of file from .docx to .doc after downloading the file in your system
Repair Help & Product Troubleshooting for PC Desktops

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

DVD+RW I HAVE A HP PAVILION LAPTOP AND MY DVD+RW IS NOT READING ANY DISC. WHAT COULD BE THE PROBLEM, BESIDE SAYING IT NEEDS TO BE REPLACED


\015\012\015\012\015\012\015\012\015\012\015\012\015\012\015\012\015\012\015\012\015\012\015\012Unable to read a CD-R or other recordable disc.\015\012Question:\ ... HP Pavilion zd8000 Notebook

Issues with new Asus laptop.


Hmmm... it's more updates, and drivers(software) than anything.\015\012\015\012For the Mozzila issue, first make sure you have full Windows Updates, you should have updated it to Service Pack 3(XP) or Service Pack 2(Vista) and have all cu ... ASUS X71SL-B2 Laptop

How to turn on the wireless on a dell inspiron 1501


I just spent 6 hours the other day repairing this exact same laptop for my friend, should have taken an hour,hopefully you have right clicked on the network adapter and enabled it in the device manager,everything appears to be installed correctly but ... Dell Inspiron 1501 Laptop

Frezes at verifying DMI settings. Already changed MB and Power supply. Lan connection only flashes green once in a while should be constant. Tried on a working terminal and does the same.


The Desktop Management Interface (DMI) is a newmethod of managing computers in an enterprise. Themain component of DMI is the Management InformationFormat Database, or MIFD (the DMI Pool Data). Thisdatabase contains all ... PC Desktops

DVD Rom Drive Won't Play Some CDs...


Couple of possiblilities. Hardware or software.You can go here to get the latest drivers for your system , just put in the serial.http://suppor ... Gateway MX7118 Notebook

Driver needed for TSST Corp CDDVDW TS-H653N SCSI CdRom Device please. DVD drive shown in My Computer, and MS says I have the correct driver for this device. But, it doesn't work.


If the computer still cannot read a disc, there may be a problem with the drive. Go to method 3 to troubleshoot the CD or DVD drive.\015\012If the computer can read the other disc, there is a problem with original CD or DVD. Contact the manufacturer ... Compaq PC Desktops

Computer can only be changed regins 4 times before it locks


DVD drives on new PCs\015\012allow the user to change region just five times before insisting on\015\012“locking” to a chosen region. Fortunately, with the right knowledge and\015\012specialist software, it’s possible to break the l ... HP Pavilion dv6000z Notebook

My drive plays DVD's but will not read CD-ROM ? it did at one time is this a setting error


DVD and CD require different spec lasers (DVD requires 1.3nm compared to 2.1nm for CD) It seems like your CD laser is broken, although your DVD laser still works. Replace the drive, it's not too expensive. ... HP Pavilion a1410n (ER890AA) PC Desktop

It freezes when idle for a few minutes.


\015\012This could be caused by a lot of different things. \015\012 \015\0121. The first thing I recommend you check is if the computer is overheating. Chec ... Dell Inspiron 1521 Laptop

Needwireless mouse software - PC Desktops


Hi lanwood9,Instead of creating another topic for the same problem you can reply to the clarification request that you've already received or continue reading.Since you are still reading, you probably do not have a Microsoft o ... PC Desktops

Computer dies on me (can't say it better due to no technical knowledge; pls read :-)


The 'click' sound you hear when your computer goes off is the hard drive head parking itself.  It does this whenever the machine shuts down to prevent damage.As for the problem itself, I believe your computer is overheating.  Th ... Acer TravelMate 290LCi Notebook

USB not recognized


Dear superamy\015\012\015\012Hello, your problem is likely to be BIOS/CMOS related, and more than certainly will invole the need to re-install your operative system. The first thing you should be considering about this task, is the need t ... IBM ThinkPad T40p 2373 Notebook

Waves not playing yet mp3s do.


Nopes. What seems to be was a suspended application installation (probably you or somebody qho used your computer just before it happenned). You can try System Restore. It should roll back that kind of file extension change. Hope it helps, good luck. ... Dell Dimension 5100 (D51L1) PC Desktop

Clean install Windows XP


The first thing you should do is increase the system RAM to 1GB. This will make a BIG difference. \015\012\015\012When you formatted did you format NTFS? or FAT32 if the latter convert your drive to NTFS. \015\012\015\012Make sure you are NOT infecte ... PC Desktops

Is Windows 98 too outdated, to enable burn to a disc


First things first - gather all of your pictures together and save them in a folder such as My Documents, My Pictures. That way you will be ready to burn them when the time comes.\015\012\015\012The good news: Windows 98 is not too outdat ... Computer Monitors

Player doesn't read blank dvds


From the site of the company that built the computer or motherboard.\015\012Usually when this happens it is an head allignment problem or a dirty read head. Have you used/tried one of the cleaner disks on it? If that does not work then buy a replacem ... PC Desktops

How to install windows OS on Samsung N128 netbook


My Windows XP installation has reached its half-life. (You do\015\012know that Windows has a half-life, don’t you? Every installation of\015\012Windows naturally degrades along a logarithmic curve until it becomes\015\012annoying, then ... Samsung N120-12GBK Netbook

What good is updated software if no one can read it???


You need to save the file as word 2003 compantible.\015\012so while saving use the SAVE AS by clicking on office logo on the left top coner of Ms word.\015\012choose MS Word 2003 compatible or the version u are using ... PC Desktops

Gateway e4100 "no audio device"


Hi John,\015\012 The multimedia audio controller is the sound driver.\015\012Create a folder on you're desktop. \015\012Download this driver for the Gateway e4100 PC.(Scroll down to mo ... PC Desktops

Rebooting? I dont knwo how to reboot my Acer Aspire 3690?


You have a manual for your Acer, in it's memory, which is located at the program "Acer System", as well as all the software your machine came with in a hidden partition of your drive. Go to the backup and restore center, and you will be able to make ... Acer Aspire 3690-2196 Notebook

Corrupt browser files


On any computer, download ATF CLEANER from http://www.atribune.org/index.php?option=com_content&task=view&id= ... PC Desktops

Restore points gone!!


This sounds like Malware. You should attempt to scan with an Online Scan provider.www.trendmicro.com/housecallhttp://onecare.live.com/site/en-us/default.htmIf you are not able to access the internet with this syst ... HP Compaq Presario SR5130NX PC Desktop

Acer aspire video hardware error


Hi,I just wanted to take a moment and acknowledge your request. It sounds to me, on first instinct, that your video encoder/decoder software components may be or probably is faulty and or just not up to date. A hardware video display adap ... Acer Aspire 5500 5570-2609 Laptop

One of our computers has lost internet connection; the start/task bar have changed color as well.


Hi\015\012You don't think much about your computer's "Start" bar (formally known as the "taskbar") until, perhaps by accident, you find it at the top or side of your screen and wonder how it got there. The fact is, you can customize many things ... Dell Dimension 3000 PC Desktop

Spyware attacked my computer and I don't know how to get it off! What do I do?


1) Remove Unwanted / Suspicious Program.\015\012The First thing that you should do is Remove / Uninstall, Unwanted or Suspicious Programs from your System. To do this Follow the Instructions:\015\012\015\01 ... Sony VAIO PCV-V200G PC Desktop
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.electronic-servicing.com || Terms of Use || Contact || Privacy Policy
Load time: 0.6787 seconds