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I have an open account with you at this time. I have just replaced my old commputer with a new one, and Im trying to download the norton anti virus protection to it. I am unable to do this as I get told this computer already has some form of previous norton protection. This computer came with a norton anti virus icon to install, but my service with you all is through peoplepc.com and I don't know if I'm to use this or the Cd from people pc. which won' let me install.Please help. tnankyou [email protected]

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Answers :

Hi girl7, when you tried to use your Norton CD it did a quick scan & saw another Norton anti- virus on your system, that is why it wouldn't install. The Norton's on your PC should give you a free one year subscription. So this is what I suggest you use. Check your PC & see if Norton is already installed. Here's how to. Left click on the start button once & slide up to Control Panel & left click on it. Windows Control Panel will open. Double left click on the Add/Remove programs icon. It will open. Scroll down & keep an eye open for Norton Antivirus or any Norton software program. If you see a Norton Program here, than Norton is already installed on your PC. You should find a Norton icon down by the clock as well. If you right click once on the Norton icon by the clock a pop-up will open & left click open. Question, you mentioned you have an open account with you at this time. Who do you have an account with? A link to your question you posted at FixYa is located at the top of this email along with a copy of that posting.
\015\012Most techs at FixYa will not suggest answer's to people's personal email address for two reasons.
\015\0121. We answer you & hundred's of peoples questions free & on our own time.
\015\0122. Most people who do receive an answer through their personal email address do not return to FixYa & vote.
\015\012Food for thought. Here's one more suggestion. When your Norton Antivirus software subscription is up, save yourself some money by downloading a free antivirus program.
\015\012Just click the link listed below to AVG.
\015\012 http://free.grisoft.com/doc/download-free-anti-virus/us/frt/0
If you need or have more questions please post it at FixYa by signing into your account. You can also look for my FixYa user name by clicking Find Experts on the main page I'll be listed there. Good Luck & Kind Regards.

Hi, if you want to install new norton anti virus you may delete all existing norton anti virus in the present pc and then install new norton so that no conflict your installation.

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I have an open account with you at this time. I have just replaced my old commputer with a new one, and Im trying to download the norton anti virus protection to it. I am unable to do this as I get told this computer already has some form of previous norton protection. This computer came with a norton anti virus icon to install, but my service with you all is through peoplepc.com and I don't know if I'm to use this or the Cd from people pc. which won' let me install.Please help. tnankyou [email protected]

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